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The Team House ·Sep 12, 2026 ·2h 25m

Inside the Pentagon on 9/11 | Ambassador Matthew Klimow

Evaluation and Summary

6.6/10

Ambassador Matthew Klimow, a 30-year Army veteran and former U.S. ambassador to Turkmenistan, sits down for a 2h 25m conversation covering his military career and his firsthand experience inside the Pentagon on September 11, 2001. The episode opens with his background—growing up in upstate New York, attending West Point in the 1970s, serving in Cold War Germany, and working with figures like Madeleine Albright during the Balkan Wars and General Richard Myers on the Joint Staff. The core of the episode focuses on 9/11: Klimow was in the Pentagon when the attacks occurred and provides a detailed account of watching the World Trade Center burn from his office, receiving the NORAD alert, the chaos between NORAD, the FAA, and Secret Service, the moment the Pentagon was hit ("The building moved"), Secretary Rumsfeld's return and refusal to evacuate, Vice President Cheney being rushed to the bunker, and the immediate aftermath including the raising of DEFCON and the decision to go to war. Klimow describes the human toll, the discovery of Flight 77's crash site, soldiers attempting to reenter the burning building, and continuity-of-government procedures. The episode then shifts to the broader War on Terror context: planning the Afghanistan invasion, the 2001 anthrax attacks, the DC snipers, working for Vice President Dick Cheney on counterterrorism threats (including a credible NYC subway plot and concerns about terrorists shooting down airliners), and reflections on what 9/11 exposed about government bureaucracy. The final third covers his transition from the Army to the State Department and his ambassadorial career in Turkmenistan, including discussions of the country's "positive neutrality," natural gas politics, Russia's influence, women's rights advocacy, and the impact of Russia's Ukraine invasion on Central Asia. The episode concludes with reflections on American soft power and his retirement.

Verdict: A credible, substantive firsthand account of 9/11 from a Pentagon insider with solid supporting material on the War on Terror and diplomacy, though the extended runtime and broad scope may test listener patience.

History rubric

  • Research depth 4/5 20%

    Guest is a primary source with direct Pentagon experience on 9/11 and high-level government access; no indication of additional archival research or corroborating sources, but firsthand testimony from a credible insider carries significant

  • Storytelling 3/5 20%

    Detailed chronological account of 9/11 events with specific moments ("the building moved") and human details, but show notes suggest a largely interview-driven format without narrative embellishment or vivid scene-setting.

  • Context and nuance 3/5 15%

    Episode covers multiple perspectives (NORAD, FAA, Secret Service chaos) and touches on complexity (Turkmenistan's geopolitical balancing act, soft power debates), but the breadth across 2h 25m suggests some topics may lack deep exploration.

  • Substance 4/5 15%

    Dense with specific incidents, decisions, and policy details across 9/11, the War on Terror, and diplomatic work; timestamps show substantive segments (e.g., 20+ minutes on 9/11 chaos, extended Turkmenistan discussion), though some padding

  • Delivers on its title 5/5 15%

    Title promises "Inside the Pentagon on 9/11" and the episode delivers extensively on that (roughly 1 hour of detailed firsthand account), then expands to cover the guest's full career arc as promised in the description.

  • Value for time 3/5 15%

    2h 25m is substantial; the 9/11 material appears tightly structured with specific timestamps, but the addition of 30+ years of career history and Turkmenistan diplomacy may dilute focus for listeners seeking primarily 9/11 content.

How we score History

Worth it if you want a detailed, insider perspective on 9/11 decision-making and the early War on Terror, or are interested in U.S. diplomatic strategy in Central Asia.

Content flags

  • Ad-heavy Show notes list four sponsor reads (GhostBed, Quince, PrizePicks) plus multiple Patreon plugs and book promotions for the host; significant ad load relative to content.

Based on the episode description. AI-generated; it can be wrong.

Show notes

Ambassador Matthew Klimow recounts his path from West Point and a 30-year Army career to the highest levels of U.S. national security, including his firsthand experience inside the Pentagon on September 11, 2001. We also discuss the chaos of that day, the early War on Terror, working for Vice President Dick Cheney, and his later diplomatic career as U.S. ambassador to Turkmenistan. Today's Sponsors: GhostBed ⬇️ https://www.ghostbed.com/house FOR 10% off!  Quince⬇️ go to: https://www.quince.com/house for free shipping and 365 day returns  PrizePicks ⬇️ Visit https://prizepicks.onelink.me/LME0/TEAMHOUSE and use code TEAMHOUSE and get $150 if you win your first $5 lineup!  For ad free video and audio and access to live streams...JOIN OUR PATREON!  https://www.patreon.com/c/TheTeamHouse To help support the show and for all bonus content including: -live shows and asking guest questions  -ad free audio and video -early access to shows -Access to ALL bonus segments with our guests Subscribe to our Patreon! ⬇️ https://www.patreon.com/TheTeamHouse ___________________________________________________ GRAB JACK'S NEW BOOK "THE MOST DANGEROUS MAN"  ⬇️⬇️⬇️⬇️⬇️ https://www.penguinrandomhouse.com/books/803651/the-most-dangerous-man-by-jack-murphy/paperback/ Subscribe to the new EYES ON podcast here:⬇️ https://www.youtube.com/@EyesOnGeopoliticsPod/featured Jack Murphy's book "We Defy: The Lost Chapters of Special Forces History" ⬇️ https://www.amazon.com/We-Defy-Chapters-Special-History-ebook/dp/B0DCGC1N1N/ Or make a one time donation at: ⬇️ https://ko-fi.com/theteamhouse Social Media: ⬇️ The Team House Instagram: https://instagram.com/the.team.house?utm_medium=copy_link The Team House Twitter: https://twitter.com/TheTeamHousePod Jack’s Instagram: https://instagram.com/jackmcmurph?utm_medium=copy_link Jack’s Twitter:  https://twitter.com/jackmurphyrgr?s=21 Team House Discord: ⬇️ https://discord.gg/wHFHYM6 "Karl Casey @ White Bat Audio" 00:00 – Start 00:57 – Growing Up in Upstate New York & His Father’s WWII Service 04:31 – West Point in the Turbulent 1970s 05:36 – Serving in Cold War Germany 10:00 – The Old Guard, Reagan’s Inauguration & Washington 12:20 – The Career Decision That Changed Everything 15:06 – Traveling With the Secretary of State & the Balkan Wars 16:55 – Madeleine Albright & the NATO-Russia Brigade Disaster 23:02 – Working With General Richard Myers on the Joint Staff 23:50 – Commanding at Fort Bragg & Returning to Washington 30:39 – Inside the Pentagon Before 9/11 33:32 – Watching the World Trade Center Burn From His Pentagon Office 35:00 – NORAD Calls the Pentagon’s Red Phone 36:27 – The White House Emergency Conference Begins 38:46 – “The Building Moved”: The Pentagon Is Hit 40:23 – General Myers Returns to the Burning Pentagon 42:28 – Could U.S. Fighters Shoot Down a Hijacked Airliner? 43:42 – The Chaos Between NORAD, the FAA & Secret Service 48:47 – Watching the South Tower Collapse From the Command Center 50:49 – Rumsfeld Returns & the Pentagon’s Command Crisis 52:33 – Cheney Is Rushed Into the White House Bunker 54:42 – President Bush: “Find Out Who Did This” 55:36 – Running Out of Oxygen Inside the Pentagon 58:30 – Rumsfeld Refuses to Evacuate 59:38 – “What Haven’t We Thought of Yet?” & Raising DEFCON 1:02:02 – Walking the Flight 77 Crash Site 1:03:15 – Soldiers Try to Reenter the Burning Pentagon 1:04:39 – Continuity of Government & Raven Rock 1:07:05 – The Human Toll of the Pentagon Attack 1:10:20 – General Shelton Returns to Washington 1:13:40 – “We’re Going to War” 1:19:38 – Going Home After 9/11 & Returning the Next Morning 1:22:38 – Planning the Afghanistan War & Discovering Turkmenistan 1:24:43 – Helping the Kabul Evacuation 20 Years Later 1:26:44 – Anthrax, the DC Snipers & Fear After 9/11 1:33:25 – Afghanistan, Iraq & the First Year of the War on Terror 1:35:04 – Working for Vice President Dick Cheney 1:36:47 – A Credible Terror Plot Against the New York Subway 1:38:32 – The Threat of Terrorists Shooting Down Airliners 1:40:34 – What 9/11 Exposed About Government Bureaucracy 1:42:59 – Retiring From the Army & Joining the State Department 1:46:20 – How You Actually Become a U.S. Ambassador 1:49:29 – Becoming Ambassador to Turkmenistan 1:51:30 – Turkmenistan, Russia & “Positive Neutrality” 1:55:17 – Natural Gas, Europe & Reducing Dependence on Russia 1:58:15 – How Russia’s Invasion of Ukraine Changed Central Asia 2:00:00 – Diplomacy, Political Prisoners & the Carrot and Stick 2:01:22 – Fighting for Women’s Rights in Turkmenistan 2:05:59 – Turkmenistan’s Future, China & the Caspian 2:07:39 – What It’s Actually Like to Visit Turkmenistan 2:10:25 – The Case for American Soft Power 2:12:42 – Retirement & Trying to Be More Like His Father 2:17:59 – Final Thoughts Become a supporter of this podcast: https://www.spreaker.com/podcast/the-team-house--5960890/support .

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